Returns & Exchanges

At Machines, we are committed to ensuring your hardware and electronics meet the highest standards of performance. If you are not completely satisfied with your purchase, you can return your item within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your Machines account and visit the 'Order History' section to select the items you wish to return and generate a Return Merchandise Authorization (RMA) number.

2

Secure Packaging

Place the electronic device in its original manufacturer packaging, including all cables, manuals, and accessories, to ensure the item is protected during transit.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your package, ensuring any previous shipping barcodes are covered.

4

Inspection and Refund

Once our technicians receive and inspect the device to verify its condition, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing